How to Activate / Enable Qtrac Notifications in our Qtrac Configuration

Hello,

Thank you for visiting our Qtrac Knowledge Base library. We hope the below article will assist you.

Based on your search, it looks like you are trying to Activate or Enable Qtrac Notifications.

In order to accomplish this, please follow these steps: 

Permissions Required:

Step 1: Once you are logged in the Qtrac application, click on Manage at the top right corner

Step 2: Access the Workflow menu and click "Edit"

Step 3: Click on "Advanced Rules"

Step 4: Click "Add Rule"

Step 5: Name your rule and switch the setting from "Route" to "Action"

Step 6: Set up your rule

Step 7: Add a "Then" action and select "Alert Agent via Application"

Step 8: Next, add a "Role". This will send the notification to all users assigned to the role

Step 9: For all users who will need to receive this alert, assign their user to the role above.

Note: You may alert multiple roles by adding additional actions as shown below.

If you still have any questions, please feel free to get in touch with our Qtrac Help Desk.