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"How to configure" topics

Detailed instructions how to configure Qtrac system

How to edit or remove an existing Service Outcomes?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Alek Alek
How to assign Service Outcomes to specific Service?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Alek Alek
How to create Service Outcomes?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Alek Alek
How do I set up custom service hours?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Mike Barbosa Mike Barbosa
How to change Queue View Settings?
Thank you for visiting our Qtrac Knowledge Base library. Sometimes you w...
Alek Alek
How to enable Mobile Sound Alerts?
You are able to use Mobile Sound Alerts that will help the end users of ...
Alek Alek
Most commonly used Data Fields and Time Frames in Insights
We will go over creating a report with the most commonly used data field...
John Lockwood John Lockwood
How to Set Data Field Style in Insights
Data field styles allow you to create your own custom labels and add for...
Jason Siu Jason Siu
How to Organize the Order of Data Fields in Insights
As you add data fields to your report, you’ll want to reorganize how you...
Jason Siu Jason Siu
How to Add an Aggregated Data Field in Insights
An aggregated Data Field allows you to view your data fields by a calcul...
Jason Siu Jason Siu
How to Set a Data Field as a Group in Insights
Setting a Data Field as a group allows you to view your tickets by group...
Jason Siu Jason Siu
How to Add Sorting to a Data Field in Insights
Sorting a Data Field allows you to organize your data alphabetically asc...
Jason Siu Jason Siu
How to rename columns for Exported Insights
Click on the Insights tab and select the report you want to access via c...
John Lockwood John Lockwood
How do I troubleshoot a Qtrac Media Player?
This article details how to perform troubleshooting steps on a Qtrac med...
Mike Barbosa Mike Barbosa
How do I set up a kiosk?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Gabriel Rosales Gabriel Rosales
How to troubleshoot a kiosk?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Gabriel Rosales Gabriel Rosales
How do I activate the Kiosk and disable web browsing on an iPad?
This article will go over the instructions for activating the Kiosk and ...
John Lockwood John Lockwood