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"How to configure" topics

Detailed instructions how to configure Qtrac system

Vertical or Horizontal View of Service Guides
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Alek Alek
How to Delete an Existing Service Guide
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Alek Alek
How to Edit an Existing Service Guide
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Alek Alek
How to Add Data Collection Fields in Service Guides
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Alek Alek
How to Add Conditions to a Step in Service Guides
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Alek Alek
How to Remove Steps in Service Guides
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Alek Alek
How to Add Steps in Service Guides
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Alek Alek
How to Connect Services or Advanced Rules in a Service Guide
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Alek Alek
How to Add a Service Guide in Workflow
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Alek Alek
How to Configure Auto Call Feature
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Alek Alek
How to configure Queue View Custom Tab
Custom Tabs allow administrators to add saved Queue View report URLs int...
Alek Alek
How to Configure Routing Rules (New UI)
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Gabriel Rosales Gabriel Rosales
How to Configure Advanced Rules (New UI)
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Gabriel Rosales Gabriel Rosales
How to assign Location Hours Template to specific Location
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Yash More Yash More
How to add or edit standard holidays in the Location Schedule Type
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Yash More Yash More
How do I set my service hours in the Schedules templates
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Yash More Yash More
How to configure Location Schedule tempalte
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Yash More Yash More
How do I register a monitor?
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Alek Alek
How to activate and use the Image Slideshow Widget at the Home Interface
The Homepage Image Slideshow Widget allows you to show announcements or ...
Jason Siu Jason Siu
How to activate and use the Today's Booking Widget at the Home Interface
Welcome to the Qtrac Knowledge Base! This article is designed to guide y...
Alek Alek
How to activate and use the Last Queue Login Widget at the Home Interface
Welcome to the Qtrac Knowledge Base! This article is designed to guide y...
Alek Alek
How to activate and use the Team Status Widget at the Home Interface
The Homepage Team Status Widget allows you to view your team's queue act...
Jason Siu Jason Siu
How to Limit Associates View of Other Teams at the Home Interface
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Gabriel Rosales Gabriel Rosales
How to activate and use the Activity Snapshot Widget at the Home Interface
The Homepage Activity Snapshot allows you to view your queue activity at...
Jason Siu Jason Siu
How to activate and use the Survey Responses Widget at the Home Interface
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Gabriel Rosales Gabriel Rosales
How to Enable the Qtrac Keyboard
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Gabriel Rosales Gabriel Rosales
How to Configure Booking Template Durations and Intervals
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Jason Siu Jason Siu
How do I add translations?
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Alek Alek
How to Set Custom Hours for Closed Days
Step 1: Access Hours of OperationNavigate to the Manage tab.Select Hours...
Gabriel Rosales Gabriel Rosales
How to Configure Place Customer On Hold
Place Customers on Hold is designed to bring greater flexibility and con...
Jason Siu Jason Siu