How to Configure Expired and Abandoned Pages for Mobile Interface How to Configure Expired and Abandoned Pages for Mobile Interface

How to Configure Expired and Abandoned Pages for Mobile Interface

Jason Siu Jason Siu

This feature helps clearly communicate to customers when they are no longer in the queue, providing a smoother and more transparent interaction with your services.

  1. In Design settings, click on Mobile Interfaces and select to edit your desired template
  2. To enable either page, click on the checkbox to Unmark the desired pages
  3. Click on the Page Dropdown menu
  4. In the menu, select Expired Page or Abandoned Page

  5. You may now edit and arrange items as you normally would in other interface pages
  6. Once you have made your changes, simply click Publish

  7. Your mobile interface is now enabled for Expired or Abandoned pages!

If you still have any questions, please feel free to get in touch with our Qtrac Help Desk.