Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?

Welcome to our HelpCenter. How can we assist you?

Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?

157 results for "User Management"

How do I add new users?
follows: If [admin/manager user], then they usually will need access to all locations. If [basic user], but individual will
Sean H. Sean H. 0 comments
How do I delete a user?
select the central icon labeled Users. Find and Delete the User Locate the user you want to delete. Hover over
Gabriel Rosales Gabriel Rosales 0 comments
How do I update an existing user?
click on Users in the left-side panel or use the central Users icon. Locate the User Find the user you want
Gabriel Rosales Gabriel Rosales 0 comments
How do I add a new user?
automated user feed : Marks the user to have their information/assignments synced along with the automated user feed. Do
Gabriel Rosales Gabriel Rosales 0 comments
What is Away View mode in the Queue?
and efficient queue management. Queue Management Tools : Users have access to essential queue management tools such as filtering
Alek Alek 0 comments
How do I reset my password?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope the below article will assist you. Based on your
Gabriel Rosales Gabriel Rosales 0 comments
How to Schedule Your Insights Reports
by selecting from either: User Roles (e.g., Managers, Admins) Individual Users Customize the Email Personalize
Jason Siu Jason Siu 0 comments
What are Service Outcomes ?
interactions between agents and end-users is paramount. As part of Qtrac's commitment to enhancing user experience and streamlining
Alek Alek 0 comments
Queue View Custom Tabs Overview
behavior Custom Tabs always respect the user’s assigned permissions. For example, if a user only has access to the New York location
Alek Alek 0 comments
Insights Basic Overview: What is Insights ? What does it do? Which are the main components of Insights?
it contains: Configuration settings for your users (associates, managers) such as their roles and assigned branches, as
Alek Alek 0 comments