Search results – Qtrac Help Center

How do I add new users?

follows: If [admin/manager user], then they usually will need access to all locations. If [basic user], but individual will

Sean H. July 28, 2022 17:51 0 comments

How do I delete a user?

select the central icon labeled Users. Find and Delete the User Locate the user you want to delete. Hover over

Gabriel Rosales December 27, 2024 15:28 0 comments

How do I update an existing user?

click on Users in the left-side panel or use the central Users icon. Locate the User Find the user you want

Gabriel Rosales December 27, 2024 19:48 0 comments

How do I add a new user?

automated user feed : Marks the user to have their information/assignments synced along with the automated user feed. Do

Gabriel Rosales December 26, 2024 20:49 0 comments

What is Away View mode in the Queue?

and efficient queue management. Queue Management Tools : Users have access to essential queue management tools such as filtering

Alek February 08, 2024 15:30 0 comments

How do I reset my password?

Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope the below article will assist you. Based on your

Gabriel Rosales December 27, 2024 21:40 0 comments

to: Permisions-> Users Once you are in the Users section find the user you would like to update and click edit:

Alek July 31, 2026 17:15 0 comments

What are Service Outcomes ?

interactions between agents and end-users is paramount. As part of Qtrac's commitment to enhancing user experience and streamlining

Alek February 06, 2024 22:56 0 comments

How to un-share Insights report

you can view and manage users who currently have access to the report. 3. Remove Access Locate the user whose access you

Alek February 28, 2024 19:57 0 comments

Queue View Custom Tabs Overview

behavior Custom Tabs always respect the user’s assigned permissions. For example, if a user only has access to the New York location

Alek March 16, 2026 19:49 0 comments

Welcome to our HelpCenter. How can we assist you?