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"How to use" topics

Detailed instructions of how to use Qtrac for end-users

How to use TimeFrame in Insights
You are able to use a variety of time frames for the data you want prese...
John Lockwood John Lockwood
How to use Service Filters in Insights
Either for a new report or an existing report, once you are in the repor...
John Lockwood John Lockwood
How to use Location Tags Filters in Insights
Either for a new report or an existing report, once you are in the repor...
John Lockwood John Lockwood
How to export an Insight?
In this article we will show you how easy is to export an Insight report...
Alek Alek
How to update an existing Insight Report
In this article we will show you how easy is to update and re-save exist...
Alek Alek
How to save new Insight report
In this article we will show you how easy is to save newly created Insig...
Alek Alek
How to use Location Filters in Insights
Either for a new report or an existing report, once you are in the repor...
John Lockwood John Lockwood
Insights - Data Dictionary
Our Insights feature offers multiple Data Fields as an option. Most of t...
Alek Alek
Insights Basic Overview: What is Insights ? What does it do? Which are the main components of Insights?
From check-in until service is completed, all customer data and service ...
Alek Alek
How to refresh the data in Today's Visits
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Jason Siu Jason Siu
How to filter and sort Today's Visits
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Jason Siu Jason Siu
How to open Today's Visits
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Jason Siu Jason Siu
How do I login and view my Virtual Queue?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Alek Alek
How to Remove an Appointment if logged in as Agent?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Sean H. Sean H.
How to serve customers from the Queue?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Alek Alek
How can I remove visitor or ticket from the Virtual Queue?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Sean H. Sean H.
How can I filter visitors in the Queue?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Permanently deleted user Permanently deleted user
How do I add Visitor Tags to a ticket in the Queue?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Permanently deleted user Permanently deleted user
How do I change my Queue View?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Alek Alek