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"How to use" topics

Detailed instructions of how to use Qtrac for end-users

How to Action the Directed Notifications at the Qtrac In-App Notifications
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Alek Alek
How to Reject the Directed Notifications at the Qtrac In-App Notifications
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Jason Siu Jason Siu
How to Direct a Notification from the Dismissed tab at the Qtrac In-App Notifications
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Alek Alek
How to Direct the General Notifications at the Qtrac In-App Notifications
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Alek Alek
How to Dismiss the General Notifications at the Qtrac In-App Notifications
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Alek Alek
How to Action the General Notifications at the Qtrac In-App Notifications
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Alek Alek
How to Action a Notification from the Dismissed tab at the Qtrac In-App Notifications
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Alek Alek
I have activated the Qtrac In-App Notifications but I am still not receiving any alerts
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Jason Siu Jason Siu
How to activate sound alerts for Qtrac In-App Notifications in your Browser
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Jason Siu Jason Siu
How to enable Browser Notifications for Qtrac In-App Notifications
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Jason Siu Jason Siu
How do Priority Rules work (Practical Example)?
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Alek Alek
How to open Insights Report for User Settings
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Jason Siu Jason Siu
How to open Insights Report for Location Settings
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Jason Siu Jason Siu
How to open Insights Report for Future Appointments
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Jason Siu Jason Siu
How to open Insights Report for Brick and Mortar Experience
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Jason Siu Jason Siu
How to use filters on selected Data Field in Insights
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Alek Alek
How to Duplicate Insights Reports
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Jason Siu Jason Siu
How to Schedule Your Insights Reports
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Jason Siu Jason Siu
How to Remove or Edit the List of Agents for Scheduled Insights Reports
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Jason Siu Jason Siu
How to un-share Insights report
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Alek Alek
How to send Email notification when Insights report is shared
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Alek Alek
How to assign another user as Owner to an existing Insights Report
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Alek Alek
How to share Insights report
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Alek Alek
How to check the Service Outcomes results with Insights?
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Alek Alek
How to use Service Outcomes as Agents?
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Alek Alek
How to Use the Queue in Away Mode
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Jason Siu Jason Siu
How to use TimeFrame in Insights
You are able to use a variety of time frames for the data you want prese...
John Lockwood John Lockwood
How to use Service Filters in Insights
Either for a new report or an existing report, once you are in the repor...
John Lockwood John Lockwood
How to use Location Tags Filters in Insights
Either for a new report or an existing report, once you are in the repor...
John Lockwood John Lockwood
How to export an Insight?
In this article we will show you how easy is to export an Insight report...
Alek Alek