Qtrac Release Notes

Version 2.14.0 Release Notes

February 10, 2023

1. Flexible audio announcements using built-in text-to-speech algorithm
2. Improvements to the real-time "Snapshot" Dashboard Reporting module
3. Language switching capabilities on the Appointment Scheduler for an unlimited number of languages
4. "End Of Day" feature to clear all queues, reset ticket numbers, and reset Reporting metrics
5. Single Sign On Authentication capabilities
6. Custom URL Domain capabilities for both employees and customers
7. Automated User and Branch synchronization with client Active Directories
8. Customized Virtual Keyboard to use on Kiosks
9. Additional search fields for organization throughout the system

Version 2.12.0 Release Notes

October 12, 2022

1. Snapshot Dashboard for real-time Reporting and Analytics
2. Survey tool to capture visitor feedback after service
3. Enhancement to the Slideshow element in the drag-and-drop Designers
4. Enhancement to the paging element in the Queue
5. Enhancement to the Transfer feature in the Queue
6. Enhancement to Multi-Factor Authentication upon editing of Appointments
7. Enhancement to the real-time updating of the Wait Time and Place in Line of the visitors
8. Enhancement to the Kiosk execution service
9. Enhancement to the Advanced Rules Engine regarding language support