Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?

Welcome to our HelpCenter. How can we assist you?

Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?
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11 results for "Hold"

How to Place a Customer On Hold
  1. Qtrac Help Center
  2. Main
  3. Knowledge Base
  4. "How to use" topics
Click the Hold Button A Hold button will now be visible. Click it to place the session on hold. Serve
Jason Siu Jason Siu 0 comments
How to Configure Place Customer On Hold
  1. Qtrac Help Center
  2. Main
  3. Knowledge Base
  4. "How to configure" topics
Customers on Hold. To learn how to use this feature, click the following article: How to Place a Customer On Hold If you still
Jason Siu Jason Siu 0 comments
Introducing “Place Customer on Hold” Now Available in Qtrac
  1. Qtrac Help Center
  2. Main
  3. Knowledge Base
  4. FAQ - Frequently Asked Questions
Configure Place Customer On Hold How to Use Place Customer On Hold The Place Customer on Hold feature is designed for
Jason Siu Jason Siu 0 comments
How to pull Wait, Calling, Holding and Serving times on Insights
  1. Qtrac Help Center
  2. Main
  3. Knowledge Base
  4. "How to use" topics
your report. Review Serving and Hold Times You will now see Serving and Hold Time metrics based on your selected filters
Jason Siu Jason Siu 0 comments
How do I set up a kiosk?
  1. Qtrac Help Center
  2. Main
  3. Knowledge Base
  4. "How to configure" topics
forward and leading edge of base makes contact with floor. Hold kiosk in tilted position and slide pallet rearward until it
Gabriel Rosales Gabriel Rosales 0 comments
What are Queue Views?
  1. Qtrac Help Center
  2. Main
  3. Knowledge Base
  4. "How to use" topics
without calling Action multiple customers Place customers on hold Transfer Actions Allow transfers between associates
Alek Alek 0 comments
How to use Insights with Customer Properties data
  1. Qtrac Help Center
  2. Main
  3. Knowledge Base
  4. "How to use" topics
now shows only visits belonging to customers who currently hold that property value. Useful filter examples: Goal
Alek Alek 0 comments
Introduction to the Charts & Pivots Output Insights types
  1. Qtrac Help Center
  2. Main
  3. Qtrac Academy
horizontally (Stacked Bar, Clustered Bar), the Y Axis typically holds a time or date dimension (e.g., Check-in Date ), so each horizontal
Yash More Yash More 0 comments
How to change language on the Qtrac application for non-english associates
  1. Qtrac Help Center
  2. Main
  3. Knowledge Base
  4. FAQ - Frequently Asked Questions
not refresh excessively while translating; the queue will hold your position, but multiple reloads can interrupt the translation
Alek Alek 0 comments
Qtrac Release Notes
  1. Qtrac Help Center
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  3. Qtrac Release Notes
the Queue with 1 touch (disabled by default) New option to hold/pause customer interactions during service (disabled by default)
Alek Alek 0 comments