Auto Call: Keeping Queues Moving Without Manual Intervention
What Is Auto Call?Auto Call is a Queue View setting that automatically ...
Service Guides: Standardizing Excellence at the Moment of Service
What Are Service Guides?Service Guides are structured, step-by-step guid...
How to Join a Virtual Waiting Line
Learn how to easily join a Qtrac virtual waiting line using your smartp...
How a Greeter Adds a Customer to a Virtual Queue by Qtrac
Learn how a Greeter or Customer Service Associate can quickly add peopl...
How to Call a Customer from the Virtual Waitlist
Learn an easy way to call a customer from the virtual waitlist. Our qui...
The Virtual Queue: Effective Use When Foot Traffic is Low
When foot traffic is low, it’s a perfect time to help educate customers...
Appointment Scheduling with Qtrac Virtual Queuing
Appointment scheduling and booking using the Qtrac virtual queuing syst...
Digital Queuing: Helping Customers Without Mobile Devices.
Not all customers will have a mobile device or smartphone. Yet busines...