Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?

Welcome to our HelpCenter. How can we assist you?

Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?
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85 results for "Service Outcomes"

What are Service Outcomes ?
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specific Service? 4. How to use Service Outcomes as Agents? 5. How to check the Service Outcomes results with Insights
Alek Alek 0 comments
How to create Service Outcomes?
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to actual Services. Click here if you are interested of How to assign Service Outcomes to specific Service. If
Alek Alek 0 comments
How to assign Service Outcomes to specific Service?
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can use only one Service Outcome per Service. But you can use the same Service Outcome in multiple Services. Click here
Alek Alek 0 comments
How to use Service Outcomes as Agents?
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the Service Outcome was created without enabling the Required checkbox, you can proceed without selecting an Outcome Type
Alek Alek 0 comments
How to edit or remove an existing Service Outcomes?
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an existing Outcome simply use the little trashcan. To add additional Outcome to the same set, add Outcome Name, Select
Alek Alek 0 comments
How to check the Service Outcomes results with Insights?
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columns: Service Outcome which defines the actual agent's selection from service with the customer, and Service Outcome Class
Alek Alek 0 comments
Insights - Data Dictionary
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internal ID for the service Service Name Name of the service the customer joined for Service Outcome The selected
Alek Alek 0 comments
How to filter and sort Today's Visits
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visits: Click on any of the column headers Visitor, Service, Type, etc. (Please note that you will not be able to sort
Jason Siu Jason Siu 0 comments
Qtrac Release Notes
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Introducing Service Guides : structured guidance displayed to associates during live service to standardize best
Alek Alek 0 comments
How to Add Conditions to a Step in Service Guides
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navigation menu, click Workflow, then select Service Guides. Open the Service Guide you want to configure. In the Steps
Alek Alek 0 comments