Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?

Welcome to our HelpCenter. How can we assist you?

Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?

53 results for "auto call"

How to Configure Auto Call Feature
runs before automatically triggering "Call Next." Note: Consider assigning Auto Call to specific Queue Views only. Do not
Alek Alek 0 comments
How to use the Auto Call Feature in the Queue
seconds before the call it will turn Yellow, and then 1 second before the call it will turn Red. Note: Auto Call timer will not
Alek Alek 0 comments
Auto Call: Keeping Queues Moving Without Manual Intervention
What Is Auto Call? Auto Call is a Queue View setting that automatically triggers "Call Next" after a configurable delay
Alek Alek 0 comments
How to Call a Customer from the Virtual Waitlist
Let’s learn how to call a customer from the virtual waitlist on the queue management dashboard. Calling from the virtual
Angel Angel 0 comments
How to pull Wait, Calling, Holding and Serving times on Insights
Thank you for visiting the Qtrac Knowledge Base. We hope this article provides the guidance you need. Based on your inquiry
Jason Siu Jason Siu 0 comments
Calling or Serving Timers not starting from zero? Not a problem! We have the right solution for you
To synchronize the date and time in Windows using the Command Prompt, follow these steps: Open Command Prompt
Alek Alek 0 comments
How to serve customers from the Queue?
yourself by selecting “Agent”). To call the next visitor in line, click on the “Call Next” button at the top of the page
Alek Alek 0 comments
How to Place a Customer On Hold
View supports the Hold feature. Call a Customer Click to call a customer from the queue. Begin the
Jason Siu Jason Siu 0 comments
What are Queue Views?
Serve multiple customers View all called/served Start service without calling Action multiple customers Place customers
Alek Alek 0 comments
How do I add a new user?
Synced with automated user feed : Marks the user to have their information/assignments synced along with the automated user feed
Gabriel Rosales Gabriel Rosales 0 comments