Hello,
Thank you for visiting our Qtrac Knowledge Base library. We hope the below article will assist you.
It looks like you want to learn how to use Book Queued Customers.
In order to accomplish this, please follow these steps:
Permissions Required:
Roles
- N/A
- Login to your Qtrac account, click on the Queue tab, then select your location and Queue view enabled for Book Queued Customers
- On the ticket you would like to schedule, click the dropdown arrow to Expand the ticket options
- Click Schedule
- When the Booking link opens, select your desired Timeslot
- Click Continue
- Add customer notification preferences and click Submit
INFO: You will notice that all the previous selection of data from the customer like their information, selected service and location will be automatically filled out. - You have now created a booking for that customer from queue! View this ticket within your Booking Calendar view.
0
0
Was this article helpful?
0 out of 0 found this helpful
Articles in this section
- How to use Serving and Holding Times on Insights
- How to Use Expired and Abandoned Pages for Mobile Interface
- How to Place Customer On Hold
- How to Use a Buttons List Question
- How to use the Book Queued Customers Feature
- How to Action the Directed Notifications at the Qtrac In-App Notifications
- How to Reject the Directed Notifications at the Qtrac In-App Notifications
- How to Direct a Notification from the Dismissed tab at the Qtrac In-App Notifications
- How to Direct the General Notifications at the Qtrac In-App Notifications
- How to Dismiss the General Notifications at the Qtrac In-App Notifications