Learn how to easily join a Qtrac virtual waiting line using your smartphone camera. Our quick video tutorial will have you up and running in no time at all.
Video transcript:
Hello and welcome to the Qtrac master class. Let’s learn how to get into a Qtrac virtual waiting line.
Let’s dive right in:
- Your store will have signage at or near the entrance.
- This signage will have a QR code and instructions on how to add yourself to the virtual waiting line.
- It will look something like this: Qtrac Virtual Waiting Line Poster.
- The easiest way for you to join the queue is by scanning the QR code using your smartphone camera.
- Simply launch your camera app and point it at the QR code.
- Click the pop-up notification on your screen to be taken to the info page.
- Fill out the requested info, especially the phone number so you can be notified when it’s your turn.
- Then click “Check-In.” It’s that easy!
- Another easy way to join a virtual waiting line is to text your first name to the phone number on the sign.
- You’ll receive a text message with a link. After clicking on the link you’ll follow the exact same steps as before. Simple, right?
- No matter how you’ve joined the queue, you’ll receive another text message with a link where you can track your wait.
- There’s no need to download any apps. Go grab a coffee! Go finish that other errand and receive live updates.
- If you have any problems joining the virtual waiting line, an associate will be happy to help you.
Qtrac Academy tutorial videos are a quick and easy way for your organization’s front-line associates to review and understand basic concepts of the Qtrac queue management platform. If you’d like to see a tutorial on something that isn’t currently here, please contact us!
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- How to Join a Virtual Waiting Line
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- How to Call a Customer from the Virtual Waitlist
- The Virtual Queue: Effective Use When Foot Traffic is Low
- Appointment Scheduling with Qtrac Virtual Queuing
- Digital Queuing: Helping Customers Without Mobile Devices.