How to Bulk Deploy Qtrac Kiosk URLs on iPads Using Workspace ONE (AirWatch)

Hello,

Thank you for visiting our Qtrac Knowledge Base library. We hope the below article will assist you. Based on your search inquiry, it looks like you are trying to deploy Qtrac Kiosk URLs on IPads using Workspace ONE formerly known as AirWatch. 

Audience

Customer IT Administrators using VMware Workspace ONE to manage supervised iPads.

Purpose

This article explains how to deploy Qtrac Kiosk URLs to individual iPads at individual locations, locking each iPad into Kiosk Mode so that:

• Only the Qtrac kiosk URL is accessible

• Users cannot exit the browser

• Camera, settings, and other apps are fully blocked

• The kiosk auto-launches on reboot

Qtrac does not require access to your Workspace ONE environment.

Supported Architecture (Recommended)

We recommend one of the following Apple-approved kiosk approaches:

Note: On iPadOS, all browsers (including Chrome) use Apple WebKit. Workspace ONE provides the strongest kiosk controls using Web Clips or Workspace ONE Web.

Screenshots in this article are illustrative only. Workspace ONE UEM screens, menu paths, and options may vary based on UEM version, deployment model, and tenant configuration.

Prerequisites

Before starting, ensure:

• iPads are Supervised and enrolled in Workspace ONE

• Devices appear in the correct Organization Group

• You have received a Qtrac Excel file containing:

  Location Name	Device Serial or Asset Tag	Qtrac Kiosk URL
  Valencia	9260490	https://app.qtrac.com/Clone-Kiosk/123456789

Phase 1 - Create a Custom Attribute for the URL (ONE TIME)

1. Log in to Workspace ONE UEM Console

2. Go to Groups & Settings → All Settings

3. Navigate to:
   Devices & Users → General → Custom Attributes

4. Click Add Custom Attribute

5. Configure:

   • Name: QTRAC_KIOSK_URL

   • Type: Text

   • Allow Editable: No

6. Save

✅ This is done once.

Phase 2 - Bulk Import URLs from Excel (THIS IS THE BULK STEP)

1. In Workspace ONE, go to:
   Devices → List View

2. Click Bulk Actions → Import → Custom Attributes

3. Upload the CSV file

4. Map:
   Serial Number → DeviceSerialNumber
   Attribute → QTRAC_KIOSK_URL

5. Submit Import

✅ Now every device has its own URL, imported in bulk.

Phase 3 - Create ONE Web Clip Profile Using the Variable (ONE TIME)

1. Go to Profiles → Add Profile → iOS

2. Add payload Web Clips

3. Configure:

   • Label: Qtrac Kiosk

   • URL:

     {CustomAttribute.QTRAC_KIOSK_URL}
     

   • Removable: Disabled

   • Full Screen: Enabled

4. Save & Publish

5. Assign to ALL Qtrac kiosk devices (one Smart Group)

✅ Each iPad now loads its own unique URL automatically.

Phase 4 - Create ONE Single App Mode (Kiosk) Profile (ONE TIME)

1. Add Profile → iOS

2. Select Single App Mode

3. Configure:

   • Lock to Qtrac Web Clip

   • Auto-launch enabled

   • Set IT-only exit passcode

4. Save & Publish

5. Assign to same Smart Group

Phase 5 - Optional Restrictions Profile (ONE TIME)

Create one restrictions profile and assign it to the same Smart Group. This is also explained in the single AirWatch deployment article here.

Expected End-User Experience

• iPad boots directly into Qtrac kiosk

• No Home button, gestures, or multitasking

• No access to Settings, Camera, or other apps

• Browser cannot be closed or navigated elsewhere

• Power cycle returns to kiosk automatically

FAQ

Can we use Google Chrome instead?

Chrome can be locked as a single app, but Workspace ONE cannot reliably enforce a single fixed URL with Chrome on iPadOS. For true kiosk behavior, use Web Clips or Workspace ONE Web.

Can Qtrac manage this for us?

No. Due to customer security policies, Qtrac does not require nor request Workspace ONE access. This guide allows your IT team to deploy independently.

Can URLs be changed later?

Yes. Updating the Web App URL and republishing will update the kiosk without touching the device.

Need Help?

If you have questions about:

• URL formatting

• Environment setup (Test vs Prod)

• Validation after deployment

Please contact Qtrac Support and reference “iPad Kiosk Bulk Deployment via Workspace ONE.”