How do I register / get logging credentials for Qtrac Help Center ?

In order to have full access to all out Qtrac documentation like manuals, or access to the submitted ticket traceability and history, you need to have registered and approved account with Qtrac Help Desk.

If you have ever sent an e-mail to qtrac-support@lavi.com your username is already existing in our database. It just needs to be activated by one of our Qtrac Help Desk Agents. If you have never done that please get in touch with our Qtrac Help Desk team. 

If you are not sure if you ever sent an e-mail message to qtrac-support@lavi.com you can click on the sign in icon at the top right corner on this page:

Then press Forgot my password 

Enter your e-mail address and press Submit

Notification window will follow:

Check your e-mail inbox to see the activation link where you can generate your own password. Please note the specific Password requirements.

Note: If you have not received your link at your e-mail, that is probably that you have never sent e-mail to qtrac-support@lavi.com previously. In that case please contact our Qtrac Help Desk team or your company representative for further information.

Once you are logged in successfully you can check your activities, edit the profile or change the password.

If you still have any questions, please feel free to get in touch with our Qtrac Help Desk.