Welcome to our HelpCenter. How can we assist you? Welcome to our HelpCenter. How can we assist you?

"How to configure" topics

Detailed instructions how to configure Qtrac system

How to Set a Data Field as a Group in Insights
Setting a Data Field as a group allows you to view your tickets by group...
Jason Siu Jason Siu
How to Add Sorting to a Data Field in Insights
Sorting a Data Field allows you to organize your data alphabetically asc...
Jason Siu Jason Siu
How to rename columns for Exported Insights
Click on the Insights tab and select the report you want to access via c...
John Lockwood John Lockwood
How do I troubleshoot a Qtrac Media Player?
This article details how to perform troubleshooting steps on a Qtrac med...
Mike B Mike B
How do I set up a kiosk?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Gabriel Rosales Gabriel Rosales
How to troubleshoot a kiosk?
Hello, Thank you for visiting our Qtrac Knowledge Base library. We hope ...
Gabriel Rosales Gabriel Rosales
How do I add new users?
Thank you for visiting our Qtrac Knowledge Base library. We hope the bel...
Sean H. Sean H.
How do I activate the Kiosk and disable web browsing on an iPad?
This article will go over the instructions for activating the Kiosk and ...
John Lockwood John Lockwood