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"How to use" topics

Detailed instructions of how to use Qtrac for end-users

How to use the Snapshot Dashboard
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Sean H. Sean H.
How do I login and view my Virtual Queue?
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Alek Alek
How do I add visitors to the Queue?
Permissions Required: Roles Company Actions > Agent Templates > Run ...
Mike B Mike B
How do I Reschedule a Customer's Appointment?
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Sean H. Sean H.
How to Remove an Appointment if logged in as Agent?
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Sean H. Sean H.
How to serve customers from the Queue?
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Alek Alek
How can I remove visitor or ticket from the Virtual Queue?
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Sean H. Sean H.
How can I filter visitors in the Queue?
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How do I add Visitor Tags to a ticket in the Queue?
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Permanently deleted user Permanently deleted user
How do I change my Queue View?
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Alek Alek